- business@chosuntoys.com
- CS International (H.K.) Toys Limited
Welcome to our website. By using our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully. If you do not agree with these terms and conditions, you must not use our website.
1. Products and Services
We offer custom stuffed animals in bulk. You can browse our catalog, get more information, and place an order on our website or in person at our Hong Kong office. We reserve the right to modify, suspend, or discontinue any product or service at any time, without notice or liability.
2. Payment and Delivery
You can pay for your order by bank transfer or online payment method such as PayPal. You are responsible for any fees or charges associated with your payment method. We will confirm your order and payment by email. We will ship your order by air shipping or sea shipping, depending on your preference and availability. You are responsible for any taxes, duties, or customs fees associated with your order. We will provide you with a tracking number and an estimated delivery date. We are not liable for any delays, damages, or losses during transit. We are currently building our online payment function, which will launch on March 2024.
3. Quality and Warranty
We offer high quality products that you can check the final products in our factory before the final payment. We warrant that our products will be free from defects in materials and workmanship for a period of 30 days from the date of delivery. If you receive a defective product, you must notify us within 7 days of delivery and return the product to us within 14 days of delivery. We will inspect the product and, at our sole discretion, repair, replace, or refund the product. This warranty does not cover any damage or defect caused by misuse, abuse, negligence, or normal wear and tear.
4. Returns, Refunds, and Complaints
Custom items cannot be refunded, unless there is a quality problem caused by us. If you are not satisfied with your order, you must contact us and provide us with a proof of purchase and a reason for refund.
5. Intellectual Property Rights
We own or have the license to use all the trademarks, logos, and content on our website, including but not limited to text, images, graphics, audio, video, software, and data. We grant you a limited, non-exclusive, and revocable license to access and use our website and its content for personal and non-commercial purposes only. You may not copy, modify, distribute, or sell our intellectual property without our prior written consent. You must not use our intellectual property in a way that infringes, misappropriates, or violates our or any third party’s rights.
6. User-Generated Content
Our website may allow you to post, upload, or submit comments, reviews, feedback, or other content. You are solely responsible for your user-generated content and the consequences of posting, uploading, or submitting it. You represent and warrant that you own or have the necessary rights and permissions to use and share your user-generated content and that your user-generated content does not violate any laws, regulations, or third-party rights. You grant us a perpetual, irrevocable, and royalty-free license to use, reproduce, modify, and distribute your user-generated content for any purpose. We do not endorse, verify, or guarantee the accuracy, quality, or reliability of any user-generated content. We reserve the right to review, edit, remove, or disable access to any user-generated content that violates these terms and conditions, applicable laws, or third-party rights.
7. Acceptable and Prohibited Uses
You agree to use our website and its content and services in a lawful, respectful, and responsible manner. You agree not to:
– Use our website for any illegal, fraudulent, or harmful purpose or activity;
– Use our website to harass, abuse, defame, threaten, or otherwise harm any person or entity;
– Use our website to infringe, misappropriate, or violate our or any third party’s intellectual property rights, privacy rights, or other rights;
– Use our website to transmit or distribute any virus, malware, or other harmful or malicious code or content;
– Use our website to interfere with or disrupt the operation, security, or functionality of our website or any other website;
– Use our website to collect, store, or process any personal or sensitive data without the consent of the data subject or in violation of any data protection laws;
– Use our website to spam, phish, or solicit any person or entity;
– Use our website to impersonate or misrepresent yourself or your affiliation with any person or entity;
– Use our website to bypass or circumvent any access or use restrictions or measures that we may implement on our website.
We have the right to monitor, investigate, and report any activity or content that violates these terms and conditions, applicable laws, or third-party rights. We also have the right to terminate or suspend any user account, without notice or liability, for any reason or no reason, at our sole discretion.
8. Termination and Suspension
We may terminate or suspend your access to or use of our website, without notice or liability, for any reason or no reason, at our sole discretion. Upon termination or suspension, you will lose access to our website, its content and services, and any payments or credits that you may have. We may also delete any user-generated content that you may have posted, uploaded, or submitted on our website. You agree that we are not liable to you or any third party for any termination or suspension of your access to or use of our website.
9. Changes to Terms and Conditions
We may update, modify, or amend these terms and conditions at any time, without prior notice. Any changes will be effective immediately upon posting on our website. We will notify you of any material changes by posting a notice on our website, sending an email, or using any other reasonable means. Your continued use of our website after the changes take effect constitutes your acceptance of the updated terms and conditions. You should review these terms and conditions periodically to ensure that you are aware of any changes.
10. Governing Law and Jurisdiction
These terms and conditions are governed by and construed in accordance with the laws of Hong Kong. You agree to submit to the exclusive jurisdiction of the courts of Hong Kong for any dispute or claim arising from or relating to these terms and conditions or your use of our website.
11. Disclaimers and Limitations of Liability
We provide our website and its content and services on an “as is” and “as available” basis, without any warranties of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, accuracy, completeness, availability, security, or non-infringement. We do not warrant that our website or its content and services will meet your requirements, expectations, or needs, or that they will be uninterrupted, error-free, or free from viruses, malware, or other harmful or malicious code or content. We disclaim all liability for any damages, losses, or injuries arising from or relating to your use of or inability to use our website or its content and services, whether direct, indirect, incidental, consequential, special, exemplary, or punitive, and whether based on contract, tort, negligence, strict liability, or otherwise, even if we have been advised of the possibility of such damages, losses, or injuries. Our liability is limited to the maximum extent permitted by law. Some jurisdictions do not allow the exclusion or limitation of certain warranties or liabilities, so some of the above disclaimers or limitations may not apply to you.
